Frequently Asked Questions

How are orders processed?


We will try our best to get your order shipped within 3 business days. If there is a delay for any reason, we will contact you by email and provide you with an update.




Can I change or cancel my order after I've placed it?


No cancellation requests will be honored 24 hours after the order has been placed. We order supplies daily and having a streamlined process is essential to running our shop. Email is the best way to cancel an order. Be sure to include your order number and we will respond back within one business day.




Will my items look exactly like your pictures?


We do our best to accurately portray what our soaps look like in the photographs. Due to the nature of our handmade products, you can expect slight variations and colors as each batch is slightly different.




Soap Care


Due to the natural and homemade nature of the soap, please allow bars to completely dry out between uses.




FYI


Regulations set forth by the FDA prohibit bath and body companies from making health-related claims about beauty products. I am not a medical or healthcare professional and do not claim that the use of my products may have a positive effect on pre-existing physical and/or mental health conditions. The information in my listings pertains to the properties of specific ingredients used in the product. Furthermore, I can not guarantee instant results. To maximize skin benefits please be consistent and use for 15-30 days. However if you notice irritation immediately discontinue use. Lastly, please be sure to check ingredient list to make sure you avoid anything you may be allergic to or that should be avoided due to pregnancy or other health concerns.




Why Sheep Milk?


The high fat contents in sheep milk makes it the best milk for nourishing and moisturizing for your skin. The high concentration of vitamins and minerals, more specifically Vitamin E, are great antioxidnts that helps protects and repairs skin. Sheep milk has lactic acid and alpha-hydroxy acid which is a gentle and natural skin exfoliant. The anti-microbial and anti-inflammatory properties from the milk's protein can help reduce redness and breakouts.